At tarkanovv.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your handmade jewelry, we offer a return and refund policy to ensure your peace of mind.

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Eligibility for Returns

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• Items must be returned within 14 days of receiving your order.

• Items must be in their original, unused condition, with all tags and packaging intact.

 

How to Initiate a Return

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To initiate a return, please contact us at yan@taraknovv.com with your order number and reason for return. Once your return request is approved, we will provide you with further instructions on how to send back the item.

 

Refunds

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• Once we receive and inspect your returned item, we will notify you of the status of your refund.

• If approved, your refund will be processed, and a credit will be applied to your original method of payment.

• Please note that shipping costs are non-refundable. You will be responsible for any return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).

 

Exchanges

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We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired product.

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Non-Returnable Items

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• Jewelry pieces that have been engraved or personalized.

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Damaged or Defective Items

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If you receive a damaged or defective item, please contact us immediately at yan@taraknovv.com. We will work with you to resolve the issue and provide a replacement or refund if necessary.

 

Contact Us

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If you have any questions about our Refund Policy, please feel free to contact us at yan@taraknovv.com.

Thank you for choosing tarkanovv.com! We appreciate your business and are committed to providing quality handmade jewelry and excellent customer service.