top of page
-
What are the shipping options available?We offer various shipping options, including standard and expedited services. Shipping costs will be calculated at checkout based on your location and selected shipping method. Orders within Israel typically take 5-7 business days to arrive after processing. For international orders, delivery times vary by country and can take 2-4 weeks depending on customs processing and local postal services.
-
What is your return policy?We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact our customer service for return instructions.
-
How can I place an order?We prioritize personalized service and the perfect fit for your unique jewelry needs. Currently, we prefer to process purchases over the phone. This approach allows us to discuss your specific requirements, confirm the exact sizes, and choose the best shipping method for your order. Please call us directly at 0528920082 or email us to yan@tarakanovv.com to place your order, and we will guide you through the process, ensuring that every detail is tailored to your satisfaction. Your perfect piece of jewelry is just a phone call away!
-
Will my jewelry look different than the images presented on site?Each ring is made by hand, with care and attention to detail. We use raw metals and gems, each naturally unique. Because of this, your piece may have subtle differences from the product images—adding to the beauty and individuality of your jewelry.
-
How long is the creation process?All orders are carefully handcrafted and processed within 30 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
bottom of page